Middle Office Officer CDD 6 months (M/F)

KBL European Private Bankers, Luxembourg

Job Responsibilities:

  • Act vis-à-vis of KBL business lines as main/single point of contact to follow up the quality (daily basis) of the operational services offered by TBI Europe or LO Bank to KBL Group
  • Ensure that operational issues, when TBI or LO Bank are involved, are resolved in a timely manner (daily trouble shooting)
  • Ensure Client satisfaction through the implementation of best possible solution.
  • Have a good transversal overview/understanding of the clients/products serviced by TBI Europe to KBL Group.
  • Ensure effective adherence to procedures, controls & best practices/standards.
  • Ensure a successful collaborative/transversal knowledge across department activities where skills and business process knowledge are optimized to enhance efficiency and client satisfaction.
  • Ensure daily controls allocated to MO are performed and documented.

Qualifications: 

  • BAC+2 minimum Economics, Finance or Business
  • Sound understanding of custody, settlement, corporate actions, tax and execution.
  • Proficient use of MS Office (mainly Excel & Word)
  • Between 5 & 10 years of relevant experience within custody / operations departments

Skills: 

  • Highly skilled profile, including communication and motivational skills
  • Strong customer-oriented attitude
  • Open minded & ability/willingness to think out of the box
  • Good analytical skills + problem solving
  • Stress resistant
  • Able to cope with unexpected changes
  • Rigorous

Languages:

French & English (any other language would be considered as an asset)

 

To apply for this position, please send your CV and cover letter, in French, to:

recrutement@kbl-bank.com