Who I am
I’m from Belgium and graduated from the Ecsedi secretarial school in Brussels with an Executive Secretary diploma. I then spent a year at LSU College in Southampton (UK) as part of the Erasmus programme.
In June 1994, KBL epb became my first employer. I was part of the Flying Squad until 2003, when I became personal assistant to the Head of Credits, today Lending.
I’m married and have two sons, aged 12 and 10.
What I do
I spent the first part of my career in the Assistance Team. Here I got to know the day-to-day work of many colleagues and learnt a lot about different jobs in the bank. I still make use of this experience today because, as an executive assistant, I often work with other departments.
As my manager’s right arm, my objective is simple: to save him time. I basically handle support tasks such as diary management, dealing with his mail, arranging meetings, preparing documents. Part of my role is also to be the link between my boss and the rest of the team to improve the cohesion within the department.
My job demands good interpersonal skills. Organisation, methodology, discretion, initiative and autonomy are daily requirements.
What I think
What will the bank of tomorrow look like? In this fast-moving environment, the ability to adapt, to rethink things on a regular basis has become vital. And for most of us, it’s not an easy task.
The support process that the bank offers gives us the skills needed to see this change not as a threat but as a series of opportunities for us to grow, expand our horizons and develop at the same time as the bank.