If you wish to make a request for exercising your rights or a complaint related to data protection ( REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016)
KBL European Private Bankers is committed to answer request in due time and in line with the regulation.
Such correspondence should include your first and last name, your account number and a description of the nature of your concern.
This letter must be signed. Once we have received your letter, our team will collect all the information necessary to provide the most complete response possible. We will acknowledge receipt of your letter within 10 days, and provide a response within 30 days of receiving your letter. If we cannot meet this deadline for any reason, we will inform you of the same as rapidly as possible.
Our Data Protection Officer department is there to help you:
KBL European Private Bankers
Group Data Protection Officer
43, boulevard Royal
L- 2955 Luxembourg
Email : DATAPROTECTIONOFFICERKBL@kbl-bank.com
If you remain unsatisfied with our response, you may refer to our supervisory authority of Luxembourg:
National Commission for Data Protection
1, avenue du Rock’n’Roll